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Leila Mustonen, Executive Director
Dana Zita, CSEP
Hannah Mlotek

 
Event Team

Leila Mustonen, Executive Director

Leila has been a part of the incentive travel and meeting planning industry for over 20 years and has used her industry experience and contacts to develop Compass Conference Managementís reputation to what it is today. This reputation has been built on Leilaís commitment to her customers along with her integrity, hard work and relationships with suppliers worldwide.

The cornerstone of her business is repeat clientele.

Her understanding of each customerís business environment, attention to detail, communication skills and management of all program elements has made her successful and well respected in the industry. Her background has covered clientele from various fields, including: technical, pharmaceutical, automotive, distilleries, data communications, fund companies, banking, consumer products and information technology.

Leila will oversee all aspects of a program from the original request for proposal right through to the completion of the event.

Expertise
  • Decision on locations to be presented based on requirements and budget guidelines.
  • Supplier negotiations and budget analysis.
  • Ongoing consultation with the Client regarding program details.
  • Complete budget preparation and pricing disclosures.
  • Research and coordination of all transportation needs, including meet and greet services at the airport.
  • Securing appropriate meeting space for plenary sessions and breakout sessions.
  • Enlisting promotional support from the Convention and Visitorís Bureau and/or Tourist Board.
  • Review all final invoices with suppliers.
  • Travel on-site to manage all event details.
  • Supervision of on-site travel staff.
Background
  • Graduated in Finland 1977 with an Honours Degree
  • Degree in Business Administration from Ryerson Polytechnical Institute, Toronto 1983
  • Various sales and customer service courses on a continuous basis
  • Extensive international travel experience
Work Experience

With over 20 years of experience in the travel industry, Leila has developed skills in several capacities in order to become a well-seasoned travel professional.
  • Product development and research
  • Program coordination and operations
  • Sales and marketing for Delta Airlines including supervision of a city Ticket Office
  • Planned and participated in various promotional events and travel trade shows
  • Sales and marketing for a Scandinavian cruise line, including trade shows and escorting Familiarization Trips for the travel press and agencies
  • Developed corporate group business for two major incentive houses before establishing own company
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1345 St. Clair Avenue West, Third Floor M6E1C3.
Satellite Location: 34 Prestwick, Huntsville, ON, P1H 0C2.
T. 416-571-5175